gpinas Privacy Policy

1 Introduction

gpinas ("we", "us", "our") operates the online gaming platform accessible at gpinas.vu. This Privacy Policy explains how we collect, use, store, and protect the personal information of players who register and use the gpinas platform.

This policy applies to all personal data collected through the gpinas website, mobile app, and any other channels you use to interact with us — including player support communications. By registering an account on gpinas, you acknowledge that you have read and understood this Privacy Policy.

2 Data We Collect

We collect personal information in the following categories:

We do not collect data that is not necessary for the functions listed above. We do not collect information from your social media profiles unless you voluntarily provide it during a support interaction.

3 How We Use Your Data

Personal data collected by gpinas is used for the following purposes:

• Account management: Creating and maintaining your gpinas account, processing login and OTP verification, and managing account settings.
• Identity verification: Completing KYC checks required before withdrawals are processed, and verifying age eligibility (21+).
• Payment processing: Facilitating deposits and withdrawals in Philippine Peso through the payment channels you use, including Philippine online banking, mobile banking, bank transfer, and supported local e-wallets.
• Platform security: Detecting and preventing fraud, money laundering, account takeover attempts, and other prohibited activity.
• Player support: Responding to enquiries, resolving account or payment issues, and maintaining records of support interactions.
• Platform improvement: Analysing aggregated, anonymised usage patterns to improve the platform experience for all players.
• Legal compliance: Meeting obligations under applicable laws and responding to lawful requests from authorities.

gpinas does not use your personal data to send unsolicited marketing messages from third-party companies. Any communications from gpinas relate to your account, transactions, or platform updates.

4 Sharing Your Data

gpinas does not sell, rent, or trade your personal data to third parties. We share your data only in the following limited circumstances:

• Payment processors: The bank account or e-wallet details you provide are shared with the relevant payment provider solely to complete your transaction. This includes Philippine banking partners and supported e-wallet platforms.
• Identity verification providers: Your ID documents and registration details are shared with third-party KYC verification services to complete identity checks. These providers are bound by data processing agreements and may not use your data for any other purpose.
• Fraud and security services: Device and session data may be shared with fraud detection tools to identify suspicious activity and protect all players on the platform.
• Legal authorities: gpinas will disclose personal data to law enforcement, courts, or regulatory authorities when required by applicable law or in response to a valid legal order.

5 Payments and KYC Data

Because gpinas processes real-money transactions in Philippine Peso, certain financial data must be collected and verified. This includes your payment account details for deposits and withdrawals, and your identity documents for KYC.

KYC documents (government-issued IDs) are transmitted over encrypted connections and stored in a secure environment with access restricted to authorised personnel only. These documents are used solely for age and identity verification and are not shared beyond what is required for that purpose.

Full bank account numbers and e-wallet account details are handled by the respective payment processors. gpinas stores only the information needed to identify the payment method on your account (for example, a masked account reference) — not your full account credentials.

6 Data Security

gpinas applies the following security measures to protect your personal data:

• SSL/TLS encryption on all data transmitted between your device and the gpinas platform.
• OTP (one-time password) verification required at every login, sent to your registered Philippine mobile number or email.
• Access controls that restrict personal data to authorised gpinas staff only, based on the role-specific need.
• Secure, encrypted storage for KYC documents and payment references.
• Regular security reviews of platform infrastructure and third-party integrations.

While gpinas takes all reasonable precautions, no internet-based system can guarantee absolute security. If you believe your account has been compromised, contact player support immediately so we can take protective action.

7 Data Retention

gpinas retains your personal data for as long as your account remains active and for a period after account closure as required by applicable law. Financial transaction records are retained to meet standard accounting and anti-money laundering obligations.

If you request account closure and deletion of your personal data, gpinas will process the request within a reasonable timeframe. Note that certain data may be retained beyond the deletion request where there is a legal obligation to do so — for example, transaction records required for financial compliance purposes.

8 Your Rights

As a registered gpinas player, you have the following rights in relation to your personal data:

To exercise any of these rights, contact gpinas support at [email protected]. We will respond to all valid requests within a reasonable timeframe.

9 Cookies and Tracking

gpinas uses cookies and similar technologies on its website and mobile app. Cookies are small text files stored on your device that help the platform function correctly and allow us to understand how players use the platform.

• Essential cookies: Required for your login session to remain active, for security functions (including CSRF protection), and for the platform to operate. These cannot be disabled without breaking the core functionality of the site.
• Analytics cookies: Used to collect aggregated, anonymised data on how the platform is accessed and used — such as which pages are most visited and how long sessions last. This data is used only to improve the platform.

You can control or disable non-essential cookies through your browser settings. Disabling essential cookies will affect your ability to log in and use the platform normally.

10 Minors

gpinas is strictly for individuals aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we discover that personal data has been submitted by a person under the minimum age, the account will be suspended and the data will be deleted after the necessary review process.

11 Changes to This Policy

gpinas may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable law, or updates to our data processing practices. The "Last updated" date at the top of this page reflects the most recent version.

When material changes are made, registered players will be notified by email or through a notice on the platform. Continued use of gpinas after an update takes effect constitutes acceptance of the revised policy. If you disagree with any update, you may contact support to close your account.

12 Contact Us

If you have any questions about this Privacy Policy, wish to exercise a data right, or want to raise a concern about how your personal data has been handled, please reach our player support team:

We aim to respond to all privacy-related requests within a reasonable timeframe. Support is available in English and can assist players throughout the Philippines including those based in Manila, Quezon City, Cebu, and Davao.

For general questions about the gpinas platform, your account, or gameplay, you can also reach us through the live chat feature available on the platform.